Book Review: Global Dexterity: How to Adapt Your Behavior across Cultures without Losing Yourself in the Process
Author: Andy Molinsky Publisher: Harvard Business Review Press – 200 pages Book Review by: Sonu Chandiram People involved in the business of selling American products in a highly competitive global environment need Global Dexterity. When high prices of U.S. products are a primary obstacle to generating income from overseas (as is becoming increasingly the case now with America’s shrinking manufacturing sector) export sellers need to learn to communicate the idea of value (quality, service and price) to their prospects. Communicating any value proposition effectively means understanding the customer, particularly his or her primary pains you are trying to alleviate,...
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